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FAQ
Common questions
Everything you need to know before we start working together.
How long does a typical automation project take?
It depends on complexity. A single workflow can be live in a few weeks. Multi-system projects with AI components typically take longer. We’ll give you a realistic timeline after our discovery call—no surprises.
What access do you need to our systems?
We request only the minimum access required for each integration. For most projects, this means API keys or OAuth connections. We document all access and follow least-privilege principles.
Who owns the automations you build?
You do. Everything we build belongs to you. We provide full documentation, and you can maintain or modify the workflows yourself. We’re also happy to provide ongoing support if you prefer.
What happens if something breaks after launch?
We don’t disappear after launch. If something breaks or needs adjustment, our team is available to quickly diagnose and resolve the issue. We also offer ongoing support and optimization to ensure everything continues to run smoothly as your business evolves.
How do you handle data security?
Absolutely. We’re platform-agnostic and work with whatever tools you already use. If you have preferred vendors or existing technical teams, we collaborate seamlessly.
Can you work with our existing tools and vendors?
That’s exactly what our discovery process is for. We’ll help you identify the highest-impact opportunities based on time savings, error reduction, and strategic value.
Do you offer ongoing maintenance?
What if we're not sure what to automate first?
Each session is 50-60 minutes. We’ll decide together how often to meet—typically weekly or bi-weekly, depending on your needs and schedule.